Extracts from a few letters received from family members of Residents in our care.
Ceri,
Eira’s daughter,
December 2011
“It doesn’t matter what day or time I visit or who is on [duty], I can be guaranteed a friendly greeting and always find the staff engaged in activities or conversation with the patients.”
Nigel,
Don’s Son,
December 2012
“It is not every day that you come across an organisation that has such a passion for what they do. It is even more rare that the values that a business espouses are intrinsic within every member of staff. What is more exceptional is that the product of that passion and those values extend beyond just business and into our personal lives, affecting our families in ways that is quite frankly extraordinary.”
Rose and Annette,
Victor’s daughters,
October 2013